Today, I learnt that we tend to assume that good outcomes resulted from good decisions and bad outcomes resulted from bad decisions.
This results in wasted opportunities to learn from good outcomes that take place despite bad decisions.
It is less economical to learn lessons only when you encounter a bad outcome.
Postmortems need to take place irregardless of whether the outcome was good or bad.
Because bad outcomes are rarer than good outcomes, more costly, and sometimes catastrophic.
Credit to Think Like a Rocket Scientist